Welcome!
ALERT ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, September 7th, 2026. We will resume regular U.S. support hours on Tuesday, September 8th, 2026. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
ALERT Please visit our website at iLab Management | Research Administration / CTSI for recorded training sessions of the integration to Workday in addition to the Help Site link to iLab's information.
Microsoft Teams
Meeting ID: 287 106 215 852 802
Passcode: UT3T8ZC2
The Shared Equipment and Services Core is designed to house a multitude of equipment services. This core aims to streamline the process of scheduling and requesting services, ensuring that users can easily access the tools and resources they need.
MEG Calendar - Cassandra (Cassie) Cornell
Deacon Image Analysis Core (DIAC) - Caresse Hightower
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Cassie Cornell |
MEG - Calendar
|
Cassandra.Cornell@Advocatehealth.org
|
||
| Hamideh Bagherzadeh |
MEG - Calendar
|
Hamideh.Bagherzadeh@advocatehealth.org
|
||
| Caresse Hightower |
DIAC Services
|
richarlette.hightower@advocatehealth.org
|
